Participants will develop the following competencies:

• Recognize where Expediting sits within the overall procurement and supply process
• Describe the factors that determine the nature and frequency of expediting to be applied to a purchase order
• Appreciate the difference between activity and progress
• Identify what needs to be done at each step in the delivery process – from supplier’s premises to receipt at the company site
• Understand the value of effective communications with many groups during the delivery period
• Assess their own expediting skills, knowledge and understanding

• Expedite and co-ordinate a range of projects
• Understand Effective Expediting and the use of tools and techniques
• Understand the overall procurement and supply process
• Evaluate the nature and frequency of expediting vs a purchase order
• Understand the difference between activity and progress
• Create effective communications with many groups during the delivery period
• Apply expediting skills, knowledge and understanding against a model profile

• Expeditors working in company offices – and those that visit suppliers’ premises during the delivery period
• Staff in end-user departments – to understand the difficulties of getting on-time deliveries
• Staff in logistics roles – to see ways their activities interface with effective expediting
• Newly engaged Procurement and Supply staff – to understand the ‘post-order’ activities as part of their Induction program

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include:
• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1 - Overview of the Total Procurement Process

• What is the role of Procurement and Purchasing?
• Understand the types and frequency of expediting for purchase orders
• Evaluate the activities and deliverables expedited during delivery of an order
• Supplier Relationship Management
• Supplier Positioning

 Day 2 - Developing a Pro-Active Role for Desk Expeditors

• Understanding Critical Activity
• Record keeping and reporting
• Personality, Persistence & Persuasion
• Effective expeditor

• Getting the Right Attitude of Mind
• Developing Personal Skills

Day 3 - Evaluating Transportation for Effective Expediting

• The Role of Transportation in Logistics
• International Commercial Terms in transportation and the liabilities
• Customs documentation and management
• Hazardous materials, Health & Safety and
• Emergency Management

 Day 4 - Vendor Rating/Performance Measurement

• Quantitative and Qualitative Methods
• What Should We Measure?
• Performance Weighting
• Vendor Rating Models
• Contractual Performance Levels
• Performance Improvement

Day 5 - Legal Aspects of Expediting

• Common Law and Legislation
• How the Law Impacts on Purchasing
• Formation of Contract
• Sale of Goods
• Damages
• Penalty Clauses, Liquidated Damages

RECTUS Consultant certificate will be issued to all attendees completing all the total tuition hours of the course.