• The foundations of management and a critical evaluation of your personal style
• Managing the performance of self and others; planning personal and team priorities
• Building a high performing team using the power of diversity
• The manager as a communicator, coach and developer of people
• Time Management, Delegation and Communicating with Impact

• To equip delegates with a wide range of tools and techniques which will enhance management capability and ""fast track"" performance
• To ensure delegates have clear definition of the role and responsibilities of the manager
• To identify each delegate’s unique management style, recognising personal strengths, whilst identifying areas for potential development
• To appreciate the value of performance management as a tool for personal, team and organisational improvement and establish priorities of action
• To manage different personalities and appreciate that diversity is a strength to be harnessed within a team for productive and collaborative outcomes
• To increase personal power base, through good communication and influencing skills
• To create a personal SWOT analysis and transfer action into the workplace

The Benefits

Delegates will benefit from exposure to and interaction with a management toolkit to improve performance.

Delegates will learn how to:

• Develop an understanding of role and the key people management skills to ensure success
• Appreciate and expand their current managerial strengths and identify areas for improvement
• Learn key skills in time management, prioritisation of tasks, meeting skills, delegation, motivating others, team leadership, communication and presentation.
• Learn techniques for managing conflict and change
• Appreciate the fundamental value of performance management and performance review as tools for managerial success and organisational output

The Results

How will my organization benefit when sending their employees to attend thisseminar?

• Observe an enhanced level of management skills and capability in the organisation
• Recognise greater confidence in their managers through consistent application of tried and tested tools that work
• Identify tangible improvement in the utilisation and implementation of performance management process
• Observe improved levels of communication, better presentation skills and more productive meetings
• Managers will demonstrate greater clarity in prioritisation of tasks and delivery of organisational goals
• Teams will have clearer “line of sight” regarding their role in the wider organisation
• The organisation will identify a body of managers who deal constructively with workplace conflict and change

This programme is designed for those professionals across all functions or disciplines.

More specifically it will be of value to:

• Those who may be moving into supervisory or management positions
• Professionals who are interested in further enhancing their management skills
• Professionals who have had no formal training or those seeking a “refresher” of good team practice
• Employees identified as ""high potential"" for ""fast track"" management posts in the near future

This programme will be conducted in a risk free environment in which delegates can practice skills in a non threatening environment. Tuition will utilise a combination of presentations, videos, class discussion, group and self reflective exercises in order to examine all the elements of content. It is designed to accommodate all styles of learner the active, the reflector, the theorist and the pragmatist. Psychometric tools are employed to offer objective feedback on performance and utilised to target future areas of potential improvement. The emphasis will be on creating an in depth understanding of the skills of management and equipping each delegate with the tools and confidence for success.

DAY ONE

The Foundations of Management: roles, responsibilities and personal style

• Understanding the wider working environment that impacts the organisation
• Identifying the characteristics of good management
• Making the transition to management: new skills, fears and expectations 
• What Managers Do? Key competencies, behaviours and activities in the manager’s role
• Psychometric assessment of personality and impact on management style 
• Identifying your management styles, blind spots and adapting behaviour to achieve maximum benefit
• What mistakes do new managers make and how to avoid them

DAY TWO

Managing the performance of self and others: planning personal and team priorities

• A focus on Continuous Improvement: Kaizen: improving , self , team and organisation
• The role of performance management in organisations 
• Communicating team purpose and clarifying personal priorities and contributions
• Establishing SMART objectives for individuals / team and how to measure them
• How to plan and prepare for successful performance reviews
• Understanding the implications of assertive, passive and aggressive management behaviours and their outcomes 

DAY THREE

Building High Performing Teams using the power of diversity

• Identifying the characteristics of Highly Effective Teams and of Dysfunctional Teams 
• Stages in team development and the managers role 
• Appreciating team and harnessing diversity: team roles and their identification and application
• Team audit: exercise to evaluate current team performance and identify strength and potential areas for action
• Problem solving in teams; Making structured and creative decisions 
• Managing people through change - the impact of change on the individual and it management

DAY FOUR

The Manager as a Communicator, Coach and Developer of People

• Building trust: a critical in managing effectively
• How to give feedback: a tool for development and progression 
• Using a feedback planner for difficult conversations and managing potential conflict
• Coaching for personal and team success using a model
• Key communication skills for coaching and management: listening, Influencing and Written communications
• How to Motivate and your people

DAY FIVE

Time Management, Delegation and Communicating with Impact

• Managing Time Effectively: Reviewing the most common time management failings and determining priorities"
• Delegation for empowerment: How to delegate to motivate staff and raise performance
• Communicating with impact: the characteristics of powerful presentations - guidelines for good practice 
• Personal SWOT review of learning
• Action plans. What objectives and actions do I seek to implement/achieve on return to the workplace 

RECTUS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.