This training course will highlight:

• Understanding of the latest versions of ISO 9001, ISO 14001 and ISO 45001
• Audit planning
• Audit performance to focus on business risk areas
• Audit reporting focussing on added value to delegates’ businesses
• Organisational improvement techniques

This RECTUS training course is intended to give delegates the ability to:

• Understand all ISO 9001, ISO 14001 and ISO 45001 clauses and sub-clauses
• Be able to explain to colleagues any detail of ISO 9001, ISO 14001 and ISO 45001
• Plan, conduct and report management system audits
• Be a driving force in an organisation’s improvement processes
• Audit supplier companies to advise on improvement
• Plan and perform added value management system audits focusing on improvement

Who Should Attend?

This RECTUS training course is suitable for a wide range of professionals but will greatly benefit: 

• Senior Managers keen to see how to initiate improvement and increased profitability in operations and improvement in environment and health and safety
• Operations’ Managers needing to gain an understanding of enhanced control and departmental improvements
• Younger Professionals wishing to gain a detailed knowledge of ALL areas of their organisation and the potential for improvement (auditing will take them to departments and activities which they would not normally see)
• Quality, Environmental and Health and Safety Managers wishing to enhance their knowledge of how to better manage their speciality staff and departments
• Junior quality, environmental and health and safety staff needing to gain a better understanding of the principles and detail of management system standards and the beneficial impact these can have on an organisation
• Purchasing Managers who need to assess suppliers for consistency and good performance (by auditing)
• All staff involved in receiving third party certification auditors

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include:
• Lectures
• Workshop & Work Presentation
• Case Studies and  Exercise
• Videos and General Discussions

Day One: Quality Management System (QMS) Audit

• ISO 29001:2010 and 9001:2015 QMS International Standards
• Review of 29001 Clauses 4-8 and 9001 Clause 9 Internal Audit Requirements
• Quality System Requirements
• Types and Levels of QMS Internal Audits
• Documentation in the Quality Management System
• Roles and Responsibility of Auditors

Day Two: Audit Preparation and Setup

• Terminology and Definitions
• Audit Concepts and Principles
• Planning and Conducting Effective Audits
• Producing Audit Programme and Procedure
• Audit Terms of Reference
• Interview and Note-taking Skills

Day Three: Conducting an Internal Audit

• Internal Audit Process
• Creation of Effective Audit Checklists
• Communications during Audit
• QMS Documentation Review
• Key Personnel Interviews
• Physical Site Observation

Day Four: Preparing Audit Report

• Review of Non-conformities and Observations
• Audit Findings and Conclusions
• Preparation of Internal Audit Report
• Corrective Action Plan
• Presentation of Audit Report
• Monitoring and Close-out of Non-conformities

Day Five: Review of Internal Audit Process & Assessment

• Review of Internal Audit Process
• Review of Internal Audit Reporting

A RECTUS attendance certificate will be awarded to all participants who complete at least 80% of the total course duration.