By the end of this course, delegates will be able to:

• Build an environment of trust with and among others.
• Develop and retain organizational talent.
• Adapt leadership approaches to meet a variety of personalities, environments, and situations.

• Use personal power (rather than position power) to gain acceptance to ideas and move people to action.
• Motivate employees to achieve higher levels of performance.
• Build partnerships across the organization to achieve goals.
• Select talent to insure long-term organizational success.

This workshop is suitable for Directors, Managers, Head of departments and professionals working in multi-cultural environment who have several years experience of management and want to upgrade their people leadership skills. This workshop is also suitable as a refresher program for experienced professionals as well.

The program is designed to be practical, relevant and participative with the emphasis focused on improving Skills, Knowledge and Motivation. The training methods are based on best practice for the most appropriate transfer of knowledge and learning: 

• Trainer presentation.
• Training exercises.
• Syndicate workshop.
• Skill practice/Role play. 
• Group Discussion.

Module 1: 360 Degree Leadership 

• The Seven (7) Challenges of 360 degree leadership.
• The Nine (9) Principles of “Leading Up”.
• The Seven (7) Principles of “Leading across”.
• The Seven (7) Principles of “Leading Down”.

Module 2: 21st Century Leadership Skills

• Leaders need to be Visionary.
• Leaders need to be Emotionally Intelligent.
• Leaders need to be Master Self-Leadership.
• Leaders need to Embrace Change and Innovation.
• Leaders need to Welcome and Value Diversity.
• Leaders need to Develop 21st Century Mindset.
• Leaders need to be Learners.
• Leaders need to be Connected with the World.
• Leaders need to be Action Oriented.

Module 3: Situational Leadership Model

• Supporting/participating Style (High Competence/Variable Commitment).
• Coaching/Selling Style (Some Competence/Some Commitment).
• Directing/Telling Style (Low Competence/High Commitment).
• Delegating Style (High Competence/High Commitment).

Module 4: Task Versus People Leadership Model (Blake Mouton Management Grid)

• Impoverished Management (Low Results/Low People).
• Authority Obedience Management (High Results/Low People).
• Middle of the Road Management (Medium Results/Medium People).
• Country Club Management (Low Results/High People).
• Team Management (High Results/High People).

Module 5: Leadership Process Factors Model (Dunham & Pierce’s)

• Leader.
• Followers.
• Context: Circumstances under which the Leader is managing his/her team.
• Outcomes: Results produced by followers under the direction of the Leader.

Module 6: Personal Learning Action Planning for the Delegates

RECTUS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.