• Motivational Workplace Coaching Techniques
• Practical Skills for Mentoring Staff
• Effective Communication Skills
• How to motivate yourself and other Staff?
• How to coach top performers?
• How to equip others with peak performance skills and develop pro-action plans?

At the end of this training seminar, you will learn to:

• Evaluate techniques for coaching, counselling & mentoring
• Utilize motivational coaching techniques in the workplace
• Develop practical counselling skills to use with staff
• Communicate more effectively at all levels
• Comprehend the concepts and appropriate methodology of mentoring

ORGANISATIONAL IMPACT

By attending this exciting training seminar, you will be investing in your future, the future of your Department and the future of your Organization.

• Add value to the department and the organization as a whole
• Participants will be left with a range of skills and competencies to coach, counsel, motivate and mentor staff
• Incorporating taught skills and techniques into work behavior, participants will demonstrate practical motivational coaching skills
• Support organizational goals of personal and team development
• Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their own manager

PERSONAL IMPACT

Participants on this exciting training seminar will develop their skills and knowledge of training, and will leave the venue with:

• Thorough knowledge of coaching, mentoring and counselling techniques
• Improved confidence and self-assurance
• A greater awareness of essential knowledge in relation to human development
• An increased ability to communicate with staff
• Remove barriers and hindrances to career goals

This training seminar is suitable for a wide range of people but will particularly suit:

• Supervisors
• Team Leaders
• Management Professionals
• Management Staff
• Line Managers
• Technical Managers
• All Professionals at all levels who want to become effective at coaching and motivating others
• HR or Training Staff
• Anyone required to coach or mentor others

Participants in this training seminar will receive thorough training on the subjects covered by the seminar outline with the Instructor utilizing a variety of proven adult learning teaching and facilitation techniques. Seminar methodology includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion. Role-plays, small group work, structured exercises and feedback will be used to facilitate learning.

Practical Motivational Coaching Skills

• Distinguishing between Coaching, Mentoring, and Counselling
• Key Coaching Skills (diagnostic, techniques, qualities, model)
• Active Listening
• Questioning Techniques
• Motivational Coaching Skills for Leaders
• Coaching others

The Essential Skills of Communication and Motivation

• Understanding your Personal Communication Style
• Language - Verbal and Non-verbal (body language)
• Emotional Intelligence – an introduction
• Giving Effective Feedback with Emotional Intelligence (EI)
• Understanding Human Motivation
• Motivating others to achieve

Mentoring Others in the Workplace

• Coaching & Mentoring - the differences
• Mentorship Programs
• Mentoring Relationships - formal and informal
• Most commonly used techniques by Mentors
• Practical Career Planning
• Mentoring Younger Staff - Millennials

Practical skills for Workplace Counselling

• Workplace Mental Health
• The SOLER Model for Improved Communication
• Developing your Listening Skills
• Questioning Skills
• Limits of Counselling – duty of care issues
• Employee Assistance Programming (EAP)

Career Coaching and Coaching Yourself

• Understanding your Career Journey
• A Personal Career SWOT Analysis
• Setting Career Goals
• What type of learning & development suits you?
• Becoming your Own Coach
• Personal Action Planning

RECTUS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.