By attending this highly interactive program, delegates will:

Explore strategic models of competitive advantage, Learn to effectively use Porters 5 Force model,Balanced Scorecards McKinsey’s 7 S technical analysis tools.

In addition, the statistical tools and techniques of Lean Six Sigma such as: Visual Analysis & Data

Discovery tools like

• Fish-bone
• 5 Why’s
• Box plots

A analytical tools like

• Descriptive Statistics
• Variation
• Correlation
• Regression

Lean Six Sigma first emphasizes the use of Lean methodologies and tools to identify and remove waste and increase process velocity, then follows that with the use of Six Sigma methodologies and tools to identify and reduce or remove process variation.

This interactive course will explore how Lean Six Sigma methodology can help your organization solve both technical and human challenges of sustainable projects and will improve the project management processes and mindsets alike.

Delegates will explore this course through a series of dynamic presentations, cutting edge videos, exciting group activities,

real-world applicable case studies. The IIET has successfully met the requirements set forth by the International Association for Six Sigma Certification (IASS C) for the designation of an Accredited Training Organization. Upon completion of this training course you will receive your international certificate that has been fully accredited by Qualify .An official UK government recognized awarding organization.

This highly interactive program is designed for (but not limited to)

• Executives, Managers and Supervisors
• Quality Assurance Managers
• Process Control Engineers
• Plant Managers & Superintendents
• Health Care Operational & Service Personnel
• Service Industry and Hotel Operational Staffing Managers
• Service or quality managers
• Business and process managers and professionals
• Head of planning and policy
• Economist
• Analysts
• Business Development managers
• Investment managers

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include:
• Lectures
• Workshop & Work Presentation
• Case Studies and  Exercise
• Videos and General Discussions

Build A Competitive Corporate Strategy

• Examine what drives excellence in operations and your role as leader and
• Understand customer needs in order to compete on service excellence and new product/service introduction
• Assessing the value of your chosen market space
• The sources of competitive advantage
• The key questions to ask in order to assess competitive advantage
• Blue ocean versus red ocean strategy
• Case Study: Starbucks

The Tools and Strategic Analysis

• Metrics for Organizational Effectiveness
• Benchmarking
• Strategy Mapping
• SWOT/PEST Analysis
• Case Study: Rolls Royce

What are the key components of the balanced scorecard?

• Key performance indicators and targets Initiative design
• Cascading the balanced scorecard
• Strategy maps
• The key elements of the strategy map
• Building a strategy map

McKinsey’s 7S Framework for Evaluating HR Strategy

• When to use 7S Framework
• The 7 Elements of Strategy Evaluation
• How to use the 7S framework in HR
• Asking the right questions

Strategy Implementation

• The five key steps to effective strategy implementation
• Why strategies fail

The Lean Enterprise

• Understanding Lean
• The History of Lean
• Lean & Six Sigma
• The Seven Elements of Waste:

1. Overproduction
2. Correction
3. Inventory
4. Motion
5. Over processing
6. Conveyance
7. Waiting
8. Straighten, Shine, Standardize, Self-Discipline, Sort

Measure Phase Process Definition

• Cause & Effect / Fishbone Diagrams
• Process Mapping, SIPOC, Value Stream Map
• X-Y Diagram Failure Modes & Effects Analysis (FMEA)

Six Sigma Statistics

• Basic Statistics
• Descriptive Statistics
• Normal Distributions & Normality
• Graphical Analysis

Measurement System Analysis

• Precision & Accuracy
• Bias, Linearity & Stability
• Gage Repeatability & Reproducibility
• Variable & Attribute MSA

Process Capability

• Capability Analysis
• Concept of Stability
• Attribute & Discrete Capability
• Monitoring Techniques

 Analyze Phase Patterns of Variation

• Multi-Vary Analysis
• Classes of Distributions

Stakeholder Analysis and Management

• Identifying and prioritizing stakeholders into grid
• Stakeholder Engagement
• Communication planning
• Negotiation tactics
• Influencing the right stakeholders
• Case Study: Communication Planning at Kellogg’s

Effective Change management for executives

• Designing effective change programs/plans
• Creating an adaptive corporate environment
• Reasons why people resist change
• Kurt Lewin’s Model of change management: The 3 stages of change
• John Kotter’s 8 Step Change Model

Define Phase

• The Basics of Six Sigma
• Meanings of Six Sigma
• General History of Six Sigma & Continuous Improvement
• Deliverables of a Lean Six Sigma Project
• The Problem Solving Strategy Y = f(x)
• Voice of the Customer, Business and Employee
• Six Sigma Roles & Responsibilities

The Fundamentals of Six Sigma Defining a Process

• Critical to Quality Characteristics (CTQ’s)
• Cost of Poor Quality (COPQ)
• Pareto Analysis (80:20 rule)
• Basic Six Sigma Metrics including DPU, DPMO,

FTY, RTY Cycle Time, deriving these metrics and these metrics Inferential Statistics

• Understanding Inference
• Sampling Techniques & Uses
• Central Limit Theorem

 Hypothesis Testing

• General Concepts & Goals of Hypothesis Testing Significance;
• Practical Statistical Risk
• Alpha & Beta Types of Hypothesis Test

 Hypothesis Testing with Normal Data

• 1 & 2 sample t-tests
• 1 sample variance
• One Way ANOVA:
• Including Tests of Equal Variance
• Normality Testing and Sample Size calculation
• performing tests and interpreting results

 Improve Phase

• Simple Linear Regression
• Correlation
• Regression Equations
• Residuals Analysis
• Multiple Regression Analysis
• Non- Linear Regression
• Multiple Linear Regression
• Confidence & Prediction Intervals
• Residuals Analysis
• Data Transformation, Box Cox
• Lean Controls
• Control Methods for 5S
• Kanban
• Poka-Yoke (Mistake Proofing)
• Statistical Process Control (SPC)
• Data Collection for SPC
• I-MR Chart
• Bar-R Chart
• Consume Chart
• EWMA Chart
• Control Chart Anatomy

Six Sigma Control Plans

• Cost Benefit Analysis
• Elements of the Control Plan
• Elements of the Response Plan

A RECTUS attendance certificate will be awarded to all participants who complete at least 80% of the total course duration.