This course provides insightful perspectives on complex payroll taxation topics, operational effectiveness, employee development, emerging technologies, and other issues when developing a successful strategy to guide a payroll department.

By the end of this course, delegates will be able to:
• Understanding and identifying the effectiveness of payroll operations
• Managing change in a payroll operation
• Ensuring proper taxation of executive compensation
• Understanding payroll business continuity plans

Experienced payroll professionals and managers, administrators, and directors who oversee, or aspire to manage, payroll operations, and anyone preparing for the Certified Payroll Professional (CPP) exam.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include:
• Lectures
• Workshop & Work Presentation
• Case Studies and Exercise
• Videos and General Discussions

Planning and Organizing Payroll Operations
• Values
• Vision
• Mission
• Aligning payroll’s visions and missions
• Objectives/key results
• Management by planning
• Third-party relationships management (service vendors – contract management)
• Understanding business partners
• Project management
• Managing international relationships
Measuring Payroll Operations’ Effectiveness
• Cost analysis/cost of payroll check
• Benchmarking
• APA’s Payroll Benchmarking Study results
• Performance metrics  How to identify the cost of your
• Payroll – what are the components?
• Impact of new benefits/
• establishing policies
• Auditing the payroll process and efficiency
• Writing a business case
• Budgeting payroll operations
• Service level agreements
• Quality assurance
• Measuring quality in the
• payroll department
Employee Development
• Career path
• Identifying job requirements
• Developing job requirements
• and staffing
• Writing job descriptions
• Interviewing candidates
• Performance feedback
• Taking corrective action
• Measuring employee development
Prioritizing Your Time
• Organizing through delegation
• Planning and leading a meeting
Change Management
• Change vs. transition
• Crisis management
• Measuring success
Trends in Payroll Practices and Technology
• Shared services
• Call centers
• Outsourcing o Discrete process outsourcing o Business process outsourcing o Business transformation o outsourcing o Offshoring
• Internet use by payroll professionals
• Employee and manager self-service
• Internet-based technologies
• Biometrics
• GPS technology
• Imaging and document storage
• Payroll and smart phones and tablets
Payroll Technology Selection
• System selection
• Executive support
• Project team
• Interfaced vs. integrated
• technology systems
• Identifying requirements
• Current situation analysis
• Functional requirements document
• Request for information

A RECTUS attendance certificate will be awarded to all participants who complete at least 80% of the total course duration.