• Identify the aims and benefits of an ISO 9001:2015 audit
• Plan, conduct and follow-up auditing activities that add value
• Grasp the application of risk-based thinking, leadership and process management
• Access the latest techniques and identify appropriate use
• Build stakeholder confidence by managing processes in line with the latest requirements
• Understand the arrangements for certification.

• Gain the confidence to lead and manage a team of auditors
• Be prepared for a successful second party ISO 45001 assessment
• Be able to audit according to internationally recognized best practice (ISO 19011)
• Develop professionally and gain a recognized qualification
• Network with like-minded peers

This course is ideal for anyone needing to audit an organization’s ISO 9001:2015 QMS.

Day 1:

• Welcome & introductions
• Course benefits
• Aims, objectives & structure
• First, second & third party audits
• Typical audit activities
• Audit objectives, scopes & criteria’s
• Audit resources
• Roles & responsibilities
• Confidentiality
• Audit methods
• Stage 1 & 2 audits
• Audit plan
• Work documents
• Opening meeting
• Audit evidence
• Effective communication
• Audit findings
• Audit meetings
• Closing meeting

Day 2:

• QMS purpose & business benefits
• Terminology
• Plan-Do-Check-Act
• QMS processes & context
• Conformance & compliance
• Role of the auditor
• QMS documented information
• Initiating the audit
• Document review
• Audit plan
• Work documents
• Opening meeting
• Observations
• Interviewing top management

Day 3:

• Specimen exam: Section 1 & 2 review
• Auditing context of the organization
• Auditing the organization’s QMS planning process
• Tutorial on body language
• Audit trails
• Auditing the organization’s operational QMS processes (1)
• Auditing the organization’s operational QMS processes (2)

Day4

• Specimen exam: Section 3 review
• Auditing the organization’s operational QMS processes (3)
• Nonconformities
• Closing meeting
• Audit report
• Audit follow-up
• Specimen exam: Section 4 review

Day 5:

• Hand-in homework: Audit report
• Final questions/revision
• Evaluation
• Introduction to the exam
• Exam
• Reflection & feedback

A RECTUS attendance certificate will be awarded to all participants who complete at least 80% of the total course duration.

CQI and IRCA ISO 9001:2015 Lead Auditor – Quality Management System (QMS) certificate after passing the required exam and meeting all requirements.